Well Done Tescos!
Picture the scene. Busy supermarket. Tills with long queues. The screams of a toddler can be heard. They seem to go on forever with no drawing of breath. You can see people muttering and trying to not look but somehow you just can’t stop your gaze finding the source of the noise.
When you see it you send sympathy. The conveyor belt is full of a weekly shop. The noise is coming from the little one sitting in the trolley. His elder brother, by about 4 years, looks around embarrassed. Suddenly mum, who has been trying to pacify the sobbing bundle bursts into tears herself. I felt so sorry for her and wanted to go and hug one or the other.
Suddenly, Tesco staff appeared. One took the child out of the trolley, another put an arm round mum and a third packed the shopping. Mum was clearly very embarrassed about her outburst but ( and we all know how this feels ) she just couldn’t stop crying. The elder boy didn’t know what to do. Should he comfort his mum, pack the bags or walk away?
Gradually she composed herself. The little one was still making a noise but it was not quite so desperate. By now the shopping was almost packed. Mums from other aisles where stopping to give sympathy, offer sweets but they were told that ‘He only eats chocolate. He’s got himself in such a state he probably doesn’t remember what it was all about!’
It will be a memory that the older one will have for a long time. I wondered if there was a partner who could give some comfort to mum later. My admiration went to the staff though. They took the stress out of the situation and had everything covered.
WELL DONE TESCOS!
What a lovely story. A swift double vodka would have sorted me right out in that situation … great that Tescos acted with such empathy! Bless her heart. We’ve all been there!
What a lovely story, we have all been in this situation and the staff sound wonderful.
Carrying forward at its very best – so good to hear lovely news like this.
I cried when I read this post – such a small and unexpected kindness in a place that shunts 100s of customers in and out every day. Lovely.
Oh good, not only me then. Sniff.
Makes a nice change for Tescos. Incidentally – where’s the store? Those petrol prices are CHEAP!
What a fantastic post, and how brilliant to hear how wonderful the staff where. We have all been there haven’t we I am so glad someone helped her! xx
It was good to see! Thank you for stopping by to comment!
Wow, I’m going to break down in Co-op and see what they can do for me!! 😉
But it is nice to read something like this. It really gives you a bit of faith in human nature. Thanks for posting!
It certainly does buck the trend somewhat I think. You take care in the Co-op though! 😉
Well done, indeed. We so rarely see evidence of that helping hand nowadays. Instead we point fingers and say “it’s your own fault” (at least that seems to happen a lot here in the US). But everyone needs a little help once in a while. Thanks for sharing this story.
My pleasure. It is good to pass something nice along!
What a great story to read. I think in today’s society we live in our own worlds too much and that spirit of support is often lacking. Would be worth writing to Tesco’s customer service on this one – actions like this should be recognised
I’ll find out who to tell & tell them! Thanks for the suggestion!